eae77's Privacy Policy

eae77 is a trusted online gaming and betting platform in Bangladesh. We take the privacy of our users very seriously. This Privacy Policy ("Policy") describes how eae77 collects, stores, uses, and where necessary shares your personal information with third parties.

By registering an account, logging in, or using any service on our platform, you are voluntarily agreeing to all the terms of this policy. This policy may be updated from time to time, and all changes will be published on this page.

eae77 uses SSL encryption technology to keep all data transmissions secure. Our platform operates on a fair play basis, and we never use or sell your information unlawfully under any circumstances.

We collect only the information needed to operate our services properly, keep your account secure, and provide you with the best experience.

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password and security-related information
• Payment information — bKash, Nagad, Rocket, or Upay account numbers
• Identity verification documents (where applicable)
• Messages or requests you submit when contacting us

2.2 Automatically Collected Information

• IP address and device type
• Browser type and version
• Page visit time, duration, and sequence
• Information collected from cookies and similar tracking technologies
• Gaming activity and transaction history

eae77 uses the collected information for the following purposes:

• Creating, managing, and verifying accounts
• Processing deposit and withdrawal transactions
• Confirming your identity and preventing fraudulent activity
• Providing customer support — via live chat and email
• Improving platform performance and resolving technical issues
• Ensuring responsible gaming and restricting access to those under 21
• Personalising services according to your preferences
• Sending relevant promotional information (only with your consent)

eae77 may share your information with third parties in the following limited circumstances:

4.1 Payment Processors

Necessary information is shared with mobile banking service providers such as bKash, Nagad, Rocket, and Upay to complete your transactions. This information is used solely to process the specific transaction.

4.2 Technology & Game Providers

Game software providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others may process certain technical data for platform functionality. This information is used to maintain the quality of the gaming experience.

4.3 Legal Obligations

If disclosure of information is required due to a legal obligation, court order, or government directive, we are required to act in accordance with the law.

The eae77 website uses cookies and similar technologies. Cookies are small text files stored in your browser. They help us with the following:

• Remembering your login status
• Analysing site usage patterns and improving the service
• Saving your preferences and language settings
• Ensuring security and detecting fraudulent activity

You can disable cookies by changing your browser settings. However, disabling cookies may cause some features of the site to not work properly.

eae77 has implemented industry-standard technical and administrative security measures to keep your personal information safe:

• SSL Encryption: All data transmissions are protected by 256-bit SSL encryption.
• Secure Servers: Personal information is stored on secure, restricted-access servers.
• Access Controls: Only authorised staff have access to your information.
• Regular Audits: Security measures are regularly reviewed and improved.
• Two-Factor Verification: Additional verification for sensitive operations.

Although we ensure the highest level of security, no organisation can fully guarantee the perfect security of data transmission over the internet. Therefore, use a strong password to protect your own account and never share your login details with anyone.

We retain your information only for as long as necessary. Specifically:

• Account information is kept for as long as your account is active, and after closure for the period required to meet applicable legal obligations.
• Transaction records are kept for the period required by financial regulatory requirements.
• Customer support communication records are kept for a reasonable period to ensure issues are resolved.
• In the case of legal disputes or claims, until the relevant matter is settled.

As a user of eae77, you have the following rights over your own information:

8.1 Right to Access

You may request at any time to know what information we hold about you.

8.2 Right to Correction

If any of your personal information is inaccurate or incomplete, you may request a correction.

8.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, some information may be required to be retained by us due to legal obligations.

8.4 Right to Data Portability

You may request your information in a structured, commonly used format.

8.5 Right to Object to Processing

You have the right to object to your information being used for marketing purposes. To stop such communications, email us at [email protected].

eae77 is for users aged 21 and above only. We do not knowingly collect or process information from anyone under the age of 21.

If we become aware that information from a minor has been collected, we will immediately delete that information and close the associated account. If a guardian believes their child has created an account on our platform, please contact us.

This privacy policy has been prepared in accordance with applicable international data protection standards. In the event of any dispute, the legal framework under eae77's jurisdiction will apply.

We take all complaints relating to user privacy violations seriously and endeavour to resolve them within a reasonable time.

eae77 reserves the right to modify or update this privacy policy at any time. If a significant change is made, we will:

• Publish the updated policy on this page
• Send a notification to your registered email
• Request your fresh consent where applicable

Continued use of the platform after any changes will be taken as your agreement to the updated policy.

If you have any questions or concerns about this privacy policy, please contact our customer support team: